Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) form a binding agreement between you and SigChanger (“we”, “us”, or “our”) governing your access to and use of the SigChanger platform, websites, APIs, and related services (collectively, the “Service”).

By creating an account, clicking “I agree”, or otherwise using the Service, you confirm that you have read, understood, and accepted these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company to these Terms.

2. Description of Service

SigChanger is an email-signature automation platform for Google Workspace. The Service enables an administrator to sync users from their Google Workspace directory, design branded signature templates, schedule deployments, and push signatures to Gmail accounts across the organisation via the Gmail API.

We continuously improve the Service and may add, modify, or remove features from time to time. Material changes will be communicated to administrators by email or in-app notification.

3. Eligibility & Accounts

To use SigChanger you must be at least 18 years old and authorized to use the Google Workspace domain you are connecting. You must provide accurate, complete, and current information during registration and keep your account details up to date.

You are responsible for maintaining the confidentiality of your credentials (including your password and Google service-account private key) and for every activity that occurs under your account. Notify us immediately through the Contact Us page if you suspect unauthorized access.

4. Google Workspace Integration

SigChanger acts on your behalf via a Google Cloud service account that you provide. By connecting Google Workspace, you grant SigChanger permission to:

  • Read user directory data required to render signatures (name, email, title, department, phone).
  • Write and update Gmail send-as signature settings for users in your domain.
  • Read delegated group membership where required for targeting.

You may revoke access at any time by disconnecting Google Workspace inside the SigChanger admin panel or by rotating the service-account key in Google Cloud. Revocation takes effect immediately; previously deployed signatures remain unless you choose to clear them.

5. Subscriptions, Billing & Refunds

Paid plans are billed in advance on a monthly or annual cycle selected at the time of purchase. You authorize Stripe or Razorpay (our payment processors) to charge your payment method on each renewal until you cancel.

You may cancel your subscription at any time from the billing page. Cancellation takes effect at the end of the current billing period, and you will retain access until then. We do not offer refunds for partial billing periods except where required by law.

If a payment fails, we will retry the charge and notify you by email. If the failure is not resolved within 14 days, paid features will be suspended until the balance is settled.

6. Plan Limits & Fair Use

Each plan includes quotas (such as maximum users and templates) shown in-app and on the pricing page. If you reach a limit you will not be able to add new records beyond the quota until you upgrade; existing data is never deleted as a result of reaching a limit.

You agree not to use the Service in a way that places unreasonable load on our infrastructure or interferes with other customers’ normal use (for example, automated scraping, repeated brute-force sign-in attempts, or circumvention of plan limits).

7. Acceptable Use

You agree not to use the Service to:

  • Send spam, chain letters, or unsolicited marketing communications.
  • Deploy signatures containing unlawful, misleading, defamatory, infringing, or harmful content.
  • Upload malware, viruses, or other malicious code.
  • Attempt to gain unauthorized access to any part of the Service, other customers’ data, or our infrastructure.
  • Resell, sublicense, or white-label the Service without our written consent.
  • Reverse engineer, decompile, or copy any part of the Service, except where such restriction is prohibited by law.

We reserve the right to investigate and suspend or terminate accounts that violate this section, with or without notice, depending on severity.

8. Customer Content & Data

You retain all rights to the content you upload to SigChanger (logos, assets, templates, user data). You grant us a limited, worldwide, royalty-free licence to host, process, and transmit that content solely as needed to operate the Service on your behalf.

You are responsible for ensuring you have the necessary rights and consents to process the personal data of end-users whose signatures are deployed through SigChanger.

9. Intellectual Property

SigChanger, our logo, brand, and the Service (including all software, designs, and documentation) are owned by SigChanger and protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.

Feedback you voluntarily provide (ideas, suggestions, improvements) may be used by us without restriction or compensation.

10. Service Availability

We target 99.9% monthly uptime and invest heavily in reliability, but we do not guarantee that the Service will be uninterrupted or error-free. Planned maintenance will be announced in advance where practical.

We are not responsible for downtime or failures caused by factors outside our reasonable control, including Google Workspace API outages, internet service provider issues, or events of force majeure.

11. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that every signature will render identically across every email client, device, or Gmail mobile version, as rendering depends on third-party systems outside our control.

12. Limitation of Liability

To the maximum extent permitted by law, SigChanger shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service.

Our total aggregate liability for any claim arising out of or relating to these Terms is limited to the amount you paid to SigChanger for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

13. Termination

You may close your account at any time from the billing page. We may suspend or terminate your account if you materially breach these Terms, fail to pay, or engage in activity that puts the Service or other customers at risk.

Upon termination, your right to access the Service ends. We will delete your data from production systems within thirty (30) days, except where retention is required by law or for legitimate business records (such as invoices).

14. Changes to the Terms

We may update these Terms from time to time to reflect changes in the Service, applicable law, or our business practices. Material changes will be announced at least fifteen (15) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction in which SigChanger is incorporated, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms shall be resolved in the competent courts of that jurisdiction, unless another venue is required by mandatory local law.

16. Contact

If you have any questions about these Terms, please reach out to our team through the Contact Us page.